Shroomify Support

Need help? We're here for you.

Contact Us

Email: sefik.onur.akin@gmail.com
Please include "Shroomify" in the subject line and describe your issue.

Frequently Asked Questions

How accurate is mushroom identification?

Shroomify uses the Kindwise AI model, which provides a confidence score for each identification. However, AI identification is not 100% reliable. Never eat a wild mushroom based solely on the app's result. Always consult a qualified mycologist before consuming any wild mushroom.

Is my location shared?

Your exact GPS coordinates are never stored or shared. If you choose to share a sighting with the community, your location is automatically rounded to a ~1 km grid before it is saved. You can opt out of sharing on a per-identification basis.

How do community sightings work?

When you opt in to "Share with Community" for an identification, your sighting (species, edibility, and grid-snapped location) is added to the community map. This helps other users see where mushrooms are commonly found. Sharing is always opt-in — you are never required to share.

How do I get unlimited identifications?

Shroomify includes 5 free identifications. To unlock unlimited identifications, tap the "Get Unlimited" button when prompted and complete the one-time purchase through the App Store.

I found a bug. How do I report it?

Please email sefik.onur.akin@gmail.com with a description of the issue, the steps to reproduce it, and your device model and iOS version.

How do I delete my data?

To request deletion of all data associated with your device, email us at sefik.onur.akin@gmail.com with the subject "Shroomify Data Deletion".