Image Converter Support

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Frequently Asked Questions

What formats are supported?

Images: JPEG, PNG, HEIC, WebP, GIF, BMP, TIFF
Video: MP4, MOV, M4V
Audio: M4A, WAV, AAC, AIFF, CAF
Documents: Images to PDF

Are my files uploaded to any server?

No. All conversions happen locally on your device. Your files never leave your phone.

Why is the converted file larger than the original?

This can happen when converting to uncompressed formats (like BMP or WAV) or when converting from a highly compressed format. Try adjusting the quality settings.

The app crashed during conversion. What should I do?

Very large files may cause memory issues. Try converting smaller files or closing other apps. If the problem persists, please contact us with details about your device and the file you were converting.

How do I delete my data?

Your converted files are stored locally on your device. You can delete them from the History tab or using the Files app. To delete your anonymous usage data from our servers, contact us at sefik.onur.akin@gmail.com.